An effective CRM solution leverages technology to foster better business practices, facilitates effortless information exchange and enables you to analyze, manage and synchronize sales, marketing and customer care across all points of contact.

ACCPAC CRM is a comprehensive set of wireless and Internet-based applications that provide enterprise-wide access to vital customer and partner information. Designed from the ground up to provide support for the new CRM unified Internet architecture, ACCPAC CRM provides anytime, anywhere access via a Web browser or WAP phone.

Unlike competitive CRM solutions, ACCPAC CRM is a true Web and Wireless based solution. As a result, all you need is a single installation at a central location to support your entire organization, increase productivity and reduce administration costs.

ACCPAC CRM comes in multiple editions with the following features and capabilities:

• Seamless integration to ACCPAC Advantage Series
• Sales Force Automation
• Marketing Automation
• Customer Care
• Call Center Support
• Customized Workflows
• Searchable Document Library
• Searchable Knowledgebase
• Computer Telephony Integration